New Patient Information
New Patients
After scheduling your New Patient appointment, you will automatically receive an email to set up an account with Jane, our online healthcare record and booking system. You will also receive a link to your intake paperwork. Please have all forms filled out before your appointment.
Feel free to call the office with any questions!
Insurance
We are currently in-network with:
Blue Cross Blue Shield
Humana
Aetna
*Please understand that it is ultimately your responsibility as a patient to ensure that your carrier covers CHIROPRACTIC services. We will gladly look up your benefits and provide you with an ESTIMATE, but be aware that your insurance company may deny payments and defer them to you as patient. We will do our absolute best to give you the most up-to-date and accurate information possible, but please understand that in an ever-evolving healthcare system, we are constantly fighting to understand your benefits and what the insurance companies will pay for.
* Please note that this Office does not accept Medicare patients and will not be able to treat Medicare carriers *
No Insurance
We now offer ChiroHealthUSA to patients who have little or no chiropractic insurance or coverage. Please contact the office for ChiroHealthUSA rates and non-insurance rates.
Tel: 512-528-6009
FREQUENTLY ASKED QUESTIONS
What form of payment do you accept?
We accept all major credit cards, Apple Pay, cash, and checks.
What should I wear to my visits?
Please wear comfortable clothes that you can move in.
How long should I expect to be in the office?
Our providers work hard to be as efficient as possible while maintaining a very high standard of care. Depending on what your treatment plan entails, you can expect to be in our office anywhere from 15 minutes to one hour. Ask your provider for a better estimate on your visit length.
What is your cancellation policy?
We require at least a 24 hour notice for appointment cancellations. Failure to give adequate notice will result in a late cancellation fee, no exceptions.
How Do I Prepare For My Appointment at Apex?
- Make sure any paperwork that is needed is filled out
- Be sure to arrive a few minutes early
- Wear comfortable clothing that is easy to move in
- Hydrate
- Come clean!
What our patients are saying about us
Fantastic Experience
I can't even begin to explain how much Dr. Faulkner has done to improve my quality of life. She's taught me so much about listening to my body and doing what helps me. The relief she's brought me over the last few months has honestly changed my life for the better. I can't express my gratitude enough! Would definitely recommend.
- Bree S.
Very Effective
LOVE LOVE LOVE this place. Everyone is so nice and friendly. The services they provide are amazing and you can tell that they truly care about their patients. Highly recommend Apex Sports Medicine to anyone who's looking to feel better!
- Cristina L.
Relieved Pain
"I am beyond thankful for Apex! The moment I walk in the door I know I am welcome and going to be well taken care of. I have seen both Meghan and Mary for some time and recommend them every chance I get. Both of these ladies always start with an open conversation about my current pain/need, and then a treatment follows specific to my individual needs. Also, the front desk staff are wonderful! They are willing to make insurance calls and help you figure out the best plan financially."
- Laura Z.
Book An Appointment
Schedule your personalized massage session now and experience enhanced well-being with Apex Sports Medicine!